Privacy Policy
Privacy Notice for the Website, App, and Subscription Service
Effective Date: October 11, 2026
This Privacy Policy explains how ClearCouponing LLC, doing business as ClearCouponing ("Company," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website, use our mobile application, create an account, purchase a subscription, or otherwise interact with our services (collectively, the "Service"). Please read this policy carefully. By using the Service, you acknowledge that you have read and understood this policy.
This policy does not govern third-party websites, retailers, cashback platforms, or other services we do not control. Those services have their own privacy practices, and we encourage you to review them.
1. Scope and Applicability
This Privacy Policy applies to all personal information collected through the Service, including information collected online and through our mobile applications. The Service is intended solely for residents of the United States. If you are not located in the United States, you may not use the Service.
This policy is incorporated by reference into our Terms of Use. Defined terms used but not defined here have the meanings given in our Terms of Use.
2. Information We Collect
We collect personal information in the following ways: information you provide to us directly (Section 2.A), information collected automatically (Section 2.B), inferences we derive from that information (Section 2.C), and information we receive from third parties (Section 2.D).
A. Information You Provide Directly
- Account and Registration Data: name, email address, password (stored in hashed form), and any profile preferences you set.
- Shopping Preferences: selected stores, preferred product categories, zip code or regional settings, deal-style preferences, couponing experience level, and deal alert preferences.
- Subscription and Billing Data: plan selection, billing status, and transaction identifiers. Full payment card details are processed directly by our third-party payment processor and are not stored by us. If you subscribe through the Apple App Store or Google Play, your payment information is handled entirely by that platform; we receive only subscription and billing status from them, not your card details.
- Communications: messages, feedback, support requests, and deal submissions you send to us.
- User Content: deal tips, ratings, comments, or other content you voluntarily submit through the Service.
B. Information Collected Automatically
- Device and Technical Data: IP address, device type and model, operating system, browser type and version, app version, unique device identifiers (e.g., IDFA, AAID), and cross-device behavior associated with your account.
- Push Notification Data: if you enable push notifications, we store a device-specific push token associated with your account — a web push token when you use the Service in a browser, or a mobile push token when you use our app — so that we can deliver notifications to your device. We do not include unnecessary sensitive information in the content of push notifications.
- Usage and Log Data: pages or screens viewed, links clicked, features used, search queries and search results (including searches that return no results), session duration and depth, time spent viewing individual deals, filter usage, referring URLs, landing-page and call-to-action interactions, coupon-link clicks, paywall views, upgrade-funnel activity, and other deal engagement patterns (such as deals viewed, saved, or redeemed).
- Account Activity and Retention Data: signup date, last-active date, onboarding status, session cadence and activity gaps, streak behavior, and acquisition or referral source (including affiliate or referral links you may have used to sign up).
- Location Data: general geographic location inferred from IP address or the zip code and state you provide. We do not collect precise GPS location without your explicit consent.
- Cookies and Similar Technologies: we use cookies, web beacons, and pixel tags to maintain sessions, remember preferences, measure engagement, and improve Service performance. See Section 5 for more detail.
C. Inferences and Predictive Data
From the information described above, we (or our service providers acting on our behalf) may generate inferences and predictions about you, such as churn-risk classification, predicted replenishment or purchase-category interest, and general price sensitivity. We use these inferences to personalize the Service, prioritize content, and improve retention — not to make legal or similarly significant automated decisions about you (see Section 3).
D. Information from Third Parties
- Payment Processors: transaction status, fraud-prevention signals, and billing confirmation data from our payment provider.
- Analytics Providers: usage reports from the analytics services described in Section 6.
- App Stores: if you download our app through the Apple App Store or Google Play, those platforms may share limited data with us in accordance with their own policies.
- Referral Sources: if you arrive via a referral link or affiliate partner, we may receive information about the referral source.
E. Sensitive Information We Do Not Collect
We do not collect, and have no interest in collecting, the following categories of sensitive personal information:
- precise geolocation (GPS-level);
- racial, ethnic, or national origin or background;
- citizenship or immigration status;
- Social Security number, driver's license number, or government-issued ID number;
- financial account, debit card, or credit card numbers combined with any security code, password, or credentials allowing account access;
- health, medical, or biometric data; or
- contents of private communications (email, text messages, or similar).
If you believe you have inadvertently submitted sensitive information to us, contact us at [email protected] and we will delete it promptly.
3. How We Use Your Information
We use personal information only for legitimate business purposes consistent with the context in which it was collected. Specifically, we use it to:
- provide, operate, maintain, and improve the Service and develop new features;
- process subscriptions, renewals, billing, and refund requests;
- personalize deal content, recommendations, and alerts based on your preferences, behavior, and location;
- generate the inferences and predictions described in Section 2.C to personalize and improve the Service;
- send transactional and account-related communications (e.g., receipts, subscription confirmations, password resets) and push notifications you have enabled;
- send marketing and promotional communications where you have opted in, and honor opt-out requests promptly;
- detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms of Use;
- display advertisements to free-tier users of the Service — non-personalized by default in our app, or personalized if you have affirmatively opted in (see Section 4);
- comply with applicable legal obligations and enforce our agreements;
- analyze usage trends and measure the effectiveness of our content, features, and marketing campaigns;
- respond to your support requests and communicate with you about your account; and
- carry out any other purpose disclosed to you at the time of collection and for which you have consented.
We do not use personal information to make automated decisions that have legal or similarly significant effects on you without human review.
4. Advertising and Ad-Supported Access
ClearCouponing operates on a tiered access model. Free-tier users can unlock individual deals by choosing to watch a rewarded-video advertisement; Premium subscribers can access the same deal content without watching any advertisements, as a benefit of their paid subscription.
Personalized Advertising Choices (App). In our iOS and Android app, advertisements are non-personalized by default. We use Google AdMob to deliver these ads. You may choose to allow personalized advertising by opting in through your device's tracking permission prompt — Apple's App Tracking Transparency prompt on iOS, or the corresponding permission step on Android. If you do not opt in, you will continue to see only non-personalized ads, and we and AdMob will not use your identity, browsing history, or behavioral data to select or target ads for you. If you do opt in, AdMob may use device and advertising identifiers and in-app activity to show you more relevant ads, and you may change this choice at any time through your device's privacy or tracking settings.
Advertising and Measurement on Our Website. Our website uses the Meta Pixel for advertising-measurement and advertising-optimization purposes, including retargeting website visitors with ads elsewhere on the internet. We use Meta's Advanced Matching feature at its most comprehensive setting, which shares certain information you provide on our site — such as a hashed (non-readable) version of your name, email address, phone number, or other identifying details — with Meta, to help match your visit to a Meta user account for these purposes. We don't load the Meta Pixel for a visitor whose browser sends a Global Privacy Control (GPC) signal (see Section 5 and Section 12). You can exercise the choices described in Section 11 and Section 12 with respect to this tool. We also plan to add Meta's advertising tools to our iOS and Android app; when that happens, we will update this Section to describe how it operates there.
Ad Frequency and Duration. As of the effective date of this policy, free-tier users may choose to watch a rewarded-video advertisement to unlock a specific deal. After finishing an advertisement, a cooldown period of approximately one hour applies before another advertisement becomes available, and a free-tier user may watch up to a maximum of 3 such advertisements per day. These mechanics are subject to change at our discretion at any time without advance notice, as they are operational decisions that do not affect how your personal information is used.
Third-Party Advertisers. Except where you have affirmatively opted in to personalized advertising as described above, our third-party advertising partners do not receive personal information about you beyond what is strictly necessary to serve a non-personalized advertisement (such as your general location or device type), and are contractually prohibited from using that information to build user profiles or serve targeted advertising to you on other platforms. If you opt in to personalized advertising, our advertising partner for that purpose (AdMob) will use additional information as described above, consistent with your choice.
Website Advertising May Be a "Sale" or "Share" Under State Law. Our use of the Meta Pixel with Advanced Matching on our website, described above, shares information about your visit — including hashed identifiers — with Meta for advertising purposes. Depending on applicable state law, this may be considered a "sale" or "share" of personal information for cross-context behavioral advertising. You can opt out at any time: if your browser sends a Global Privacy Control signal, we automatically stop loading the Meta Pixel for you (see Section 5 and Section 12), or you can submit a request through the channels described in Section 11. In our app, advertising remains non-personalized unless you have affirmatively opted in as described above.
5. Cookies and Tracking Technologies
We use the following categories of cookies and similar technologies:
- Strictly Necessary Cookies: required for the Service to function (e.g., session management, authentication). These cannot be disabled.
- Performance and Analytics Cookies: help us understand how users interact with the Service so we can improve it. On our website and web app, this includes Google Analytics 4; in our iPhone and Android apps, we use Google Analytics for Firebase for the same purpose (see Section 6). These tools record the pages and screens you view and the features you use (for example deals viewed, saved or confirmed, coupons copied, filters used, and upgrade screens viewed), together with device and app details and an approximate location worked out from your IP address. In our apps we also send your ClearCouponing account ID — a random code that is not your name or email — so we can understand activity across visits; we do not send your name or email address to Google Analytics. Our website also uses Microsoft Clarity, which records how visitors scroll, click, and move through pages so we can improve the website experience. Clarity is not used in our app, and does not currently check for a Global Privacy Control signal (see Section 6 and Section 12).
- Functional Cookies: remember your preferences and settings (e.g., selected stores, display preferences).
- Advertising and Measurement Cookies: on our website, this includes the Meta Pixel, which we use for advertising-measurement, retargeting, and advertising-optimization purposes, including Advanced Matching (see Section 4 and Section 6). In our app, ads are delivered through Google AdMob and are non-personalized unless you have opted in as described in Section 4; AdMob and similar app-based tools use device and advertising identifiers rather than browser cookies. We plan to extend Meta's advertising tools to our app in the future — see Section 4.
You can control cookies through your browser settings, and can exercise the advertising-related choices described in Section 4, Section 11, and Section 12; note that disabling certain cookies may affect Service functionality.
Global Privacy Control (GPC). We honor the Global Privacy Control (GPC) signal for the Meta Pixel and for Google's advertising use of your data on our website: if your browser sends a GPC signal, we don't load the Meta Pixel for you, and we tell Google not to use your visit for advertising purposes. Microsoft Clarity does not currently check for a GPC signal, so it continues to record website sessions regardless of a GPC signal; we are evaluating whether and how to extend GPC recognition to Clarity. In our app, advertising is non-personalized by default unless you affirmatively opt in, as described in Section 4. You can also exercise an opt-out, correction, deletion, or other privacy right at any time by submitting a request as described in Section 11.
6. How We Disclose Your Information
We do not sell your personal information for money. We use the following categories of service providers to operate the Service, each of which is contractually required to use your information only as we direct and to maintain appropriate security measures:
- Hosted Database and Backend Infrastructure (Supabase): our core backend platform, where account, subscription-status, preference, behavioral, device, geographic, and push-token data described in Section 2 is stored and processed under our direction. Access is restricted through row-level security policies and limited administrative access (see our internal security controls).
- Payment Processing (Stripe): for subscriptions billed directly through our website, Stripe processes your payment and stores your raw card information; we retain only subscription identifiers, billing/payment status, and related operational data. Stripe is used for website purchases only — it is not used within our native iOS or Android app. Subscriptions purchased through the Apple App Store or Google Play are billed by those platforms directly; see Section 2.A.
- Email and Marketing Platform (Klaviyo): we use Klaviyo to send our emails and to choose which ones are relevant to you. When you create an account, we add you to our email list; you can unsubscribe from marketing emails at any time using the link in any email. We share with Klaviyo: your name, email address, and phone number if you gave one; your sign-up date and method, and the link or partner code you arrived through; your onboarding answers, such as your experience level, preferred stores and categories, zip code, age range, gender, monthly budget, how you heard about us, and your notification choices; your plan and billing status, such as a trial starting, a renewal, a failed payment, or a cancellation (never your card details); and your activity in our app, such as visits, deals viewed, saved, or completed, estimated savings, and upgrade screens viewed. Each day we also send Klaviyo the deal we think suits you best, so our emails can show it. Klaviyo records whether you open or click our emails. When you delete your account, we ask Klaviyo to delete your information too.
- Transactional Email (SendGrid): we use SendGrid to send account-related emails, such as password resets and receipts.
- Analytics (Google Analytics and Google Analytics for Firebase): we use Google Analytics on our website and web app, and Google Analytics for Firebase in our iPhone and Android apps, to understand how people use ClearCouponing and to improve it, as described in Section 5. In our apps we also send your ClearCouponing account ID — a random code that is not your name or email — so we can understand activity across visits; we do not send your name or email address to Google Analytics.
- Website Session Recording (Microsoft Clarity): used on our website only, to record aggregated session activity — such as clicks, scrolling, navigation, and page interactions — to help us understand and improve the website experience. Clarity's input-masking settings are configured to exclude sensitive fields, such as payment and password fields, from recording. Clarity is not used in our native iOS or Android app, and it does not currently check for a Global Privacy Control signal (see Section 5).
- Push Notification Delivery (Firebase Cloud Messaging and Expo): if you turn on notifications, Expo and Google Firebase deliver them to your phone or browser using the device-linked push token described in Section 2.B. They receive only a device code and the notification text — not your name or email address.
- In-App Advertising (Google AdMob): delivers ads within our iOS and Android app. By default, AdMob serves only non-personalized ads and does not use your identity, browsing history, or behavioral data to select ads for you. If you opt in to personalized advertising through your device's tracking permission prompt (see Section 4), AdMob will also use device and advertising identifiers and in-app activity to select ads.
- Website Advertising and Measurement (Meta Pixel): used on our website for advertising-measurement and advertising-optimization purposes, including retargeting and Advanced Matching at its most comprehensive setting (sharing hashed versions of identifying details you provide on our site, such as your name, email, or phone number, to help match your visit to a Meta user account) — see Section 4. We don't load the Meta Pixel for a visitor whose browser sends a Global Privacy Control signal. We plan to extend Meta's advertising tools to our native app in the future and will update this entry once that is live.
- In-App Purchase Management (RevenueCat): for subscriptions purchased through the Apple App Store or Google Play, RevenueCat helps us track your subscription status using your ClearCouponing account ID. RevenueCat does not receive your card details, which are handled entirely by Apple or Google (see Section 2.A).
- AI Support Chat: our help chat is answered with the help of AI service providers, such as Anthropic and Google, which receive the messages you send in the chat and your first name and plan, only so they can answer you. When our staff use AI to help reply to you, it may also see your name and email address.
- Affiliates: if you signed up through an affiliate's link, that affiliate can see your name, email address, sign-up date, plan, and whether you're still subscribed, so we can pay them for the referral.
- Bot Protection (Cloudflare Turnstile): our sign-in, sign-up, and contact forms use Cloudflare Turnstile, which checks your browser and IP address to help stop automated abuse.
- Other Service Providers: vendors and contractors that help us host, bill, and support the Service generally.
We may also share personal information in the following circumstances, beyond the service providers named above:
- Fraud Prevention: we may share fraud-prevention signals with vendors, including our payment processor, to protect against unauthorized transactions.
- Other Analytics Partners: beyond the named service providers above, we may share de-identified, aggregated data with additional analytics partners. We do not share raw personal information with those additional partners in a form that identifies you.
- Business Transfers: see Section 7 below for the full business transfer and data asset disclosure.
- Legal Compliance and Protection: we may disclose information when required by law, subpoena, court order, or governmental authority; to enforce our Terms of Use; to protect the rights, property, or safety of ClearCouponing LLC, our users, or the public; or to detect or prevent fraud or illegal activity.
- With Your Consent: we may share information for any other purpose with your explicit consent.
Identifiers Shared with Service Providers. To run the Service, we share some identifiers, as they are and not scrambled, with the service providers named in this Section, and only so they can do their job for us. Your email address goes to Klaviyo (our emails, including marketing emails you can unsubscribe from), Stripe (website payments), and SendGrid (account emails such as password resets and receipts). Your ClearCouponing account ID — a random code that isn't your name or email — goes to Google Analytics for Firebase (app analytics), RevenueCat (in-app purchases), and Google AdMob (to confirm a reward video was watched). We also share hashed (non-readable) versions of your name, email address, and phone number with Meta through Advanced Matching, as described in Section 4. We do not share hashed or raw identifiers with any other third party for audience measurement, advertising, or matching purposes beyond what is described in this Policy.
7. Business Transfers and User Data as a Business Asset
You should be aware that the personal information and data assets we collect are considered business assets of ClearCouponing LLC. In the event of any of the following, your personal information may be transferred, disclosed, or sold as part of the transaction:
- a merger, acquisition, joint venture, or consolidation with another company;
- a divestiture, restructuring, or reorganization of all or part of our business;
- a sale, transfer, or assignment of all or a substantial portion of our assets, whether as a going concern or otherwise;
- financing, investment, or due diligence processes in which data assets may be reviewed by prospective investors or acquirers under confidentiality obligations; or
- bankruptcy, insolvency, liquidation, receivership, or similar proceedings, in which personal data held by us may be among the assets transferred to a trustee, creditor, or successor.
In any such transaction, we will take reasonable steps to ensure that: (a) the recipient of your personal information is bound by privacy obligations no less protective than those in this policy, or that notice is provided to you before your information becomes subject to materially different terms; and (b) your data rights are preserved to the extent required by applicable law.
De-Identified and Aggregated Data as an Independent Asset. We may compile, analyze, license, sell, or otherwise commercialize de-identified and aggregated data derived from user activity on the Service (such as deal engagement patterns, regional coupon usage trends, and category preference data), provided such data cannot reasonably be used to identify any individual user. This right exists independently of any corporate transaction and does not require additional consent, as de-identified and aggregated data is not personal information under applicable law. This data is a proprietary business asset of ClearCouponing LLC.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide the Service, maintain accurate business records, resolve disputes, enforce our agreements, and comply with applicable legal obligations. The retention periods below reflect our current practice by category of data:
- Account and Profile Data (name, email, password, preferences): retained while your account is active. Following account closure, we delete or anonymize this data within 90 days, except where we are required or permitted by law to retain it longer (for example, for tax, accounting, fraud-prevention, or legal-hold purposes).
- Subscription and Transaction Records (billing status, subscription and payment identifiers, transaction history): retained for up to 7 years to meet standard accounting and tax record-keeping obligations.
- Behavioral and Analytics Data (deal views/saves/searches, session and engagement data, device data, geographic data, and the inferences described in Section 2.C): retained in identifiable form for up to 24 months from collection, after which it is aggregated or de-identified for continued use as described in Section 7.
- Marketing Records (email engagement, campaign and flow activity, opt-in/opt-out status): retained for up to 3 years, or until you opt out plus a limited suppression period needed to continue honoring that opt-out.
- Support Communications: retained for up to 3 years after your request is resolved.
- Consent and Compliance Records (e.g., Terms acceptance, privacy opt-ins, opt-out requests): retained for up to 5 years to allow us to demonstrate compliance with applicable law.
- Push Tokens: retained while your device remains registered for notifications, and deleted or invalidated when you disable notifications, uninstall the app, or close your account.
- Deleted or Closed Accounts: core account data is deleted or anonymized within 90 days of closure as described above; residual copies retained in routine backups are purged on our standard backup cycle (up to 90 days), except where longer retention is legally required.
Anonymized or aggregated data that cannot reasonably identify you may be retained indefinitely for analytics, product improvement, and business purposes.
Annual Review. We review the personal data we retain on at least an annual basis to assess whether continued retention remains necessary and appropriate. At the end of any applicable retention period, personal data will be deleted, destroyed, or de-identified using industry-standard methods.
You may request information about our retention practices applicable to your data by contacting us at [email protected].
9. Data Security
We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit (TLS), row-level access controls on our database that restrict users and systems to only the records they are authorized to access, administrative access to our core data systems limited to a small number of individuals with multi-factor authentication enabled, storage of privileged API and service credentials only on server-side systems (never in our website or app code), and regular security assessments.
No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that triggers notification obligations under applicable law, we will notify affected users via the email address associated with their account and will notify relevant authorities as required.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at [email protected] if you suspect any unauthorized access to your account.
10. Children's Privacy
The Service is not directed to, and we do not knowingly collect personal information from, children under the age of 18 (or the applicable age of digital consent in your jurisdiction). We are in compliance with the requirements of the Children's Online Privacy Protection Act (COPPA). Our website, mobile application, and all affiliated content are directed to people who are at least 18 years old.
If we learn that we have inadvertently collected personal information from a child under 18, we will delete it promptly. If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us at [email protected] and we will investigate and take appropriate action.
11. Your Privacy Choices and Rights
Depending on your state of residence and applicable law, you may have some or all of the following rights regarding your personal information:
- Access: the right to confirm whether we process your personal information and to receive a copy of it, including the categories collected, sources, purposes, and third parties with whom it has been shared.
- Correction: the right to request that we correct inaccurate or incomplete personal information.
- Deletion: the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, de-identified data).
- Portability: the right to receive your personal information in a structured, machine-readable format, to the extent feasible and required by state law.
- Opt-Out of Sale or Sharing: the right to opt out of the sale or sharing of your personal information. As noted in Section 4, our use of the Meta Pixel with Advanced Matching on our website may be considered a "sale" or "share" of personal information under some state privacy laws. If your browser sends a Global Privacy Control signal, we automatically honor it by not loading the Meta Pixel for you (see Section 5 and Section 12). You can also submit a request at [email protected] or via the "Do Not Sell or Share My Personal Information" link in our website footer. In our app, personalized advertising only occurs if you have affirmatively opted in through your device's tracking permission prompt, and you can withdraw that opt-in at any time through your device's privacy or tracking settings, which takes effect prospectively.
- Restriction: the right to request that we restrict processing of your personal information in certain circumstances.
- Non-Discrimination: we will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, or provide you a lower quality of service because you exercised a privacy right.
How to Submit a Request
To exercise any of the above rights, you may email us at [email protected] with the subject line "Privacy Rights Request."
Please include in your request: your full name, the email address associated with your account, your state of residence, and a description of the right you wish to exercise. We will acknowledge your request within 10 business days and respond substantively within 45 days (extendable by an additional 45 days where reasonably necessary, with notice to you).
Identity Verification
Before we can honor a privacy rights request, we are required to verify your identity to a reasonable degree of certainty. The verification method depends on the type and sensitivity of the request:
- For registered account holders: we will ask you to re-authenticate by providing your account email and password, or a one-time verification link sent to your registered email address.
- For non-account holders or where re-authentication is not possible: we will ask you to provide two data points that match personal information we already hold about you (e.g., email address and zip code).
- For requests to access specific pieces of personal information: we may ask for three matching data points and may require a signed declaration under penalty of perjury that you are the person whose information is the subject of the request.
Information collected solely for identity verification will be used only for that purpose and will be deleted as soon as practicable after the request is processed, except as required for record-keeping under applicable law. If we are unable to verify your identity to the required degree of certainty, we will inform you and explain why we cannot fulfill the request.
Authorized Agents
You may designate an authorized agent (such as an attorney or family member) to make a privacy rights request on your behalf. To do so, the authorized agent must provide: (a) written proof of your authorization (e.g., a signed permission letter or power of attorney); and (b) verification of the agent's own identity. We may also contact you directly to confirm that you authorized the agent to act on your behalf. We will process authorized agent requests within the same timeframes that apply to direct requests.
12. U.S. State Privacy Rights
We honor the privacy rights of residents of U.S. states with comprehensive consumer privacy laws, including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with similar laws as they take effect.
California Residents
California residents have the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information; the right to limit use of sensitive personal information; and the right to non-discrimination for exercising these rights. We do not knowingly sell or share the personal information of consumers under the age of 16.
To submit a CCPA request or designate an authorized agent, contact us at [email protected] or use the "Do Not Sell or Share My Personal Information" link in our website footer.
Other State Residents
Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights to access, correct, delete, and port their personal information, and to opt out of targeted advertising and profiling. To exercise these rights, contact us at [email protected].
Global Privacy Control
As described in Section 5, we honor the Global Privacy Control (GPC) signal for the Meta Pixel and for Google's advertising use of your data on our website: if your browser sends a GPC signal, we don't load the Meta Pixel for you, and we tell Google not to use your visit for advertising. Microsoft Clarity does not currently check for a GPC signal, and our app's advertising is non-personalized by default unless you affirmatively opt in. We honor privacy rights requests, including opt-out requests, submitted through the channels described in this Section and Section 11.
13. Privacy Rights Appeals Process
If we deny or are unable to fully honor a privacy rights request you submitted, you have the right to appeal our decision. The following process applies:
- Step 1 — Informal Resolution: before formally appealing, we encourage you to first contact our privacy team at [email protected] to discuss your concern. Our team will review the matter and attempt to resolve it without a formal appeal.
- Step 2 — Notice of Appeal: if informal resolution is unsuccessful, you may initiate a formal appeal by sending a written notice to [email protected] with the subject line "Notice of Appeal." Your notice must: (a) describe the original request and the decision you are appealing; (b) explain your disagreement and the basis for your appeal; (c) state the remedy you are seeking (e.g., access, correction, deletion); and (d) include any supporting documentation.
- Step 3 — Acknowledgement: we will acknowledge receipt of your appeal within 10 business days of receiving your written notice.
- Step 4 — Investigation and Determination: we will investigate your appeal based on the information and documentation provided and issue a written determination within 60 days of receipt of your notice. Our determination will include an explanation of our decision and, if we deny your appeal, information about how you may escalate the matter to the relevant state regulatory authority.
- Step 5 — Regulatory Escalation: if your appeal is denied and you remain unsatisfied, you may file a complaint with the applicable state attorney general or privacy regulator.
We do not discriminate against any person who exercises privacy rights or initiates an appeal. We maintain records of all appeals and their outcomes in accordance with our record-retention policies and applicable law. You may withdraw your appeal at any time by written notice.
14. Employment Applicant Privacy
If you submit an application for employment with ClearCouponing LLC or request information about job opportunities, we may collect personal information that you provide in connection with your application, including information contained in a resume, cover letter, or employment history.
We may also collect personal information about you from third parties — such as background check agencies, professional references, and employment verification services — to supplement or verify your application. Where required by the federal Fair Credit Reporting Act (FCRA) or applicable state law (including California, New York, and Washington), we will obtain your written authorization before acquiring such information.
Applicant information is used solely for evaluating your candidacy and will not be used for marketing or shared with third parties except as necessary for the recruitment process or as required by law. If your application is unsuccessful, we may retain your information for a reasonable period to consider you for future openings, unless you request deletion.
California applicants may have additional rights under the CCPA with respect to personal information collected in the employment context. Please contact us at [email protected] for more information.
15. Third-Party Links and Services
The Service may contain links to third-party websites, retailer pages, cashback platforms, or other external services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.
Our Service may use third-party SDKs, plugins, or analytics tools that collect information independently. We take reasonable steps to ensure these third parties handle data in accordance with applicable law, but we do not control their independent data practices. Where we are compensated for featuring sponsored products or services or for clicks on affiliate links, this will be clearly and conspicuously disclosed in accordance with applicable law, including FTC endorsement guidance, at the point where the sponsored content or link is presented.
16. Do Not Track
Some browsers transmit "Do Not Track" (DNT) signals. Because there is no industry-wide standard for how to respond to DNT signals, we do not currently alter our data collection or use practices in response to DNT browser signals.
17. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The updated version will be posted with a revised effective date. For material changes, we will provide at least 30 days' advance notice by email or prominent in-app notification prior to the change taking effect. After the policy is updated, you may be required to affirmatively acknowledge the new terms the next time you log in.
Your continued use of the Service after the updated policy takes effect constitutes your acknowledgment of the changes. If you do not agree to the updated policy, you should discontinue use of the Service and close your account.
18. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us through any of the following channels:
Privacy Email: [email protected]
Do Not Sell or Share My Personal Information: https://clearcouponing.com/do-not-sell-or-share-my-info
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